chat | Cryptic Zone

August 1, 2016

Slack Chat: Chatting with Visitors on a Drupal Site

Since we switched to Slack as the primary means of communication at work, Slack has grown to be my favorite chat application. Not only does it have a very pleasant interface, but it also offers great ways to integrate it with your application. As a matter of fact, their API is among the least restrictive ones in my experience. As a result of the joy of working the Slack API, Slack chat module was born to serve as a proof of concept for embedded Drupal-to-Slack chat functionality.

Extending Drupal's Node.js Integration

The Node.js integration Drupal module offers an API that allows developers to add real-time push notification functionality to their modules. Real-time communication could enable features like chat, pop-up notifications, or real-time content update. Chatroom is a great example of how a module can leverage Node.js.

Customer Chat: Live Customer Support for Drupal

E-commerce sites are more and more commonly offering live chat for their visitors as a way of customer support. There is a wide selection of modules for Drupal that can add this functionality. However, most, if not all, I found rely on third party chat services. A while ago, I decided to build a native live chat module in connection with a project of mine. The module has been released as Customer chat.